Frequently Asked Questions (FAQs)

Here are answers to some frequently asked questions about AXPONA! 

What are the hours for AXPONA?

Friday, August 7, 2020 10:00 AM – 6:00 PM
Saturday, August 8, 2020 10:00 AM – 6:00 PM
Sunday, Augsut 9, 2020 10:00 AM – 4:00 PM

Where does AXPONA take place?

The Renaissance Schaumburg Hotel & Convention Center, 1551 N Thoreau Dr, Schaumburg, IL, 60173

When is registration open?

Friday, August 7, 2020 9:00 AM – 6:00 PM
Saturday, August 8, 2020 9:00 AM – 6:00 PM
Sunday, August 9, 2020 9:00 AM – 4:00 PM

What is included with my ticket?

Your ticket includes access to the exhibits including listening rooms, the Exhibit Hall including the Record Shop, Ear Gear Experience as well as educational seminars, live music, special events. 

What is a Gold Pass?

The Gold Pass is the ultimate AXPONA experience. Your Gold Pass includes: Collector’s Badge, official AXPONA T-shirt, access to the AXPONA Gold Lounge with VIP check-in, Coat Check for coats and event purchases, refreshments, WiFi, and Happy Hour with wine and beer on Friday, August 7 and Saturday August 8 from 5:00 – 7:00 PM.  Plus access to the Gold Hospitality Suite in the Hotel Tower, with seating, water, snacks and a restroom. Plus, Gold Pass Holders have a VIP line for the evening concerts so you can be the first to find your seat for the show! 

How do I get to AXPONA?

Whether you are arriving by train, plane or automobile, a full set of directions is available at

Is there parking available?

We will have complimentary self-parking at the Renaissance Schaumburg Hotel & Convention Center. Valet parking is available for a fee of $25 per day.

I have arrived at the Convention Center, what do I do now?

The first thing you need to do is go to REGISTRATION and get your badge which will give you access to all that AXPONA has to offer!

Then, pick up a copy of the EVENT GUIDE which will help you plan your time at the show.

How do I know what to expect at the show?

Watch our video here to learn about the different event features and how to make a plan to see everything at AXPONA.

Where can I find the exhibitors Hi-Fi listening rooms?

There are exhibitor listening rooms in the Convention Center on Levels 1 and 2 and in the Hotel Tower on Levels 1, 3, 4, 5, 6, 7, 12, 14, 15, and 16.

Do I need an appointment to go into the listening rooms?

No, during show hours you can visit with any of the exhibitors in the listening rooms.

What if a door is closed to a listening room?

As long as you are visiting during show hours and you knock, the exhibitor will let you in.

Will there be live music performances?

Yes! Our musical guests this year are Toronzo Cannon and Rickie Lee Jones, learn more here.

How much does it cost to attend?

Tickets vary in price. Check out our Buy Tickets page for a complete list.

How do I know which dealers, manufacturers and brands will be at the show?

Prior to the show you can view the exhibitor list on our website.

While you are at the show the event guide that has an exhibitor index as well as exhibitor profiles. Event guides can be picked up at registration. 

You can also download our mobile app to plan ahead and access the information while you're at the show.

How will I know where each dealer, manufacturer and brand is located at the show?

The exhibitor list on our website shows the locations, and the event guide will have the locations on the index page and in the exhibitor profiles.

Do you have a Mobile App?

Coming soon, July 2020!


Are there places to eat at the Renaissance Schaumburg?

The Renaissance Schaumburg features multiple dining options:

  • AXPONA Cafe in the Expo Hall- Open Show Hours, featuring: sandwiches, wraps, salads, coffee and beverages.


  • Ear Gear Experience Café- Stop by for a cup of coffee or beverage and relax in the Ear Gear Experience café!


  • RENDdevous Cafe- Open for breakfast, lunch and dinner. Grab and go snacks, salads and sandwiches.


  • Gather Bar- Relaxed American fare, open for lunch and dinner daily


  • Sam & Harry's - Showcases perfectly cooked USDA Prime steaks, fresh seafood and vintage wines. Breakfast buffet, and Dinner available (reservations recommended).

Where can I find a restroom in the Convention Center and Hotel? 
Additional restrooms will be located in the hotel tower. 

Where is the Gold Pass Lounge?
The Gold Pass Lounge is located on the Convention Center Second Level by the Nirvana Rooms!


If we missed something that you would like to know, give us a call at 203-371-6322.