Frequently Asked Questions (FAQs)

Here are answers to some frequently asked questions about AXPONA!  If we missed something that you would like to know, give us a call at 203-371-6322.

What are the hours for AXPONA?

Friday, April 12, 2019 10:00 AM – 6:00 PM
Saturday, April 13, 2019 10:00 AM – 6:00 PM
Sunday, April 14, 2019 10:00 AM – 4:00 PM

Where does AXPONA take place?

The Renaissance Schaumburg Hotel & Convention Center, 1551 N Thoreau Dr, Schaumburg, IL, 60173

When is registration open?

Friday, April 12, 2019 9:00 AM – 6:30 PM
Saturday, April 13, 2019 9:00 AM – 6:30 PM
Sunday, April 14, 2019 9:00 AM – 4:00 PM

What is included with my ticket?

Your ticket includes access to the exhibits including listening rooms, the Exhibit Hall including the Record Shop, Ear Gear Expo  as well as educational seminars, live music, special events. 

What is a Gold Pass?

The Gold Pass is the ultimate AXPONA experience. Your Gold Pass includes access to all three days of the AXPONA, a collector's badge, official AXPONA T-Shirt, an exclusive reception on Saturday and access to our Gold Pass' Lounge – where you can pick up your badge, enjoy snacks and refreshments,  take a break from the busy show and check your coat. 

How do I get to AXPONA?

Whether you are arriving by train, plane or automobile, a full set of directions is available at

Is there parking available?

We will have complimentary self-parking at the Renaissance Schaumburg Hotel & Convention Center.  Valet parking is available for a fee of $25 per day.

I have arrived at the Convention Center, what do I do now?

The first thing you need to do is go to registration and get your wrist band which will give you access to all that AXPONA has to offer! Then, pick up a copy of the event guide which will help you plan your time at the show.

Where can I find the exhibitors hi-fi listening rooms?

There are exhibitor listening rooms in the Convention Center on Levels 1 and 2 and in the Hotel Tower on Levels 1, 3, 4, 5, 6, 7, 12, 14, 15, and 16.

Do I need an appointment to go into the listening rooms?

No, during show hours you can visit with any of the exhibitors in the listening rooms.

What if a door is closed to a listening room?

As long as you are visiting during show hours and you knock and the exhibitor will let you in.

Will there be live music performances?

Yes!  On Friday at 8:00 PM we have Seth Walker and Saturday at 8:00 PM is Shelby Lynne!  Admission is included with your AXPONA ticket, and seating is on a first come, first served basis.  Stop by Registration starting at 6:00 PM on the day of each performance to pick up a ticket to save your seat.

How much does it cost to attend?

Tickets vary in price.  Check out our Buy Tickets page for a complete list.

How do I know which dealers, manufacturers and brands will be at the show?

Prior to the show you can view the exhibitor list on our website. While you are at the show the event guide that has an exhibitor index as well as exhibitor profiles. Event guides can be picked up at registration.  You can also download our  mobile app to plan ahead and access the information while you're at the show.

How will I know where each dealer, manufacturer and brand is located at the show?

The exhibitor list on our website shows the locations and the event guide will have the locations on the index page and in the exhibitor profiles.

Do you have a Mobile App?

Yes!  Learn about the Mobile App features and how to download it here


Are there places to eat at the Renaissance Schaumburg?

The Renaissance Schaumburg features multiple dining options:

  • AXPONA Cafe in the Expo Hall

Open Show Hours
Featuring: sandwiches, wraps, salads, coffee and beverages.

  • Hotel Lobby

Friday, Saturday, Sunday, 7:00 AM - 10:30 AM 
Breakfast selections, coffee and cold beverages.

Friday, Saturday, Sunday: 10:30 AM - 7:00 PM
Stop by for daily lunch specials!

  • RENDdevous Cafe 

Open for breakfast, lunch and dinner. Grab and go snacks, salads and sandwiches.

  • Gather Bar

Relaxed American fare, open for lunch and dinner daily

  • Sam & Harry's

Showcases perfectly cooked USDA Prime steaks, fresh seafood and vintage wines.
Breakfast:  Buffet
Dinner:  Open daily, reservations recommended. 

  • Hotel Floors

Vending machines on the upper hotel floors are highlighted on your maps in the Event Guide & Mobile App.

Where can I find a restroom in the Convention Center and Hotel? 
In addition to the public restrooms on the first and second floor of the hotel and convention center, there will be additional restrooms in the hotel tower in rooms: Room 472, Room 672, Room 1224, Room 1624.

Where is the Gold Pass Lounge?
The Gold Pass Lounge is located inside the Schaumburg West Ballroom near Registration.